Federal, State and Local governments are continually challenged to improve operational efficiencies, while improving public access to needed services. But how can you deliver high quality, high touch services across distance? For remote expert requirements, Vyopta applications coupled with Cisco business video enables governments to maximize the utilization of their expert resources through video communications. Vyopta applications adapt Cisco business video to critical workflows, simplify the user experience for citizens to reach the needed service and expert, deliver powerful business intelligence to manage service levels and outcomes, automate secure publishing of important recordings of service activities in video content manager and offer intelligent video call routing to eliminate the need for switchboard operators.
To learn more about how a Vyopta solution can help your organization, please contact us.