Vyopta offers comprehensive enterprise unified communications solutions that integrate and simplify many communication modalities, such as video, voice, web and instant messaging. Unified communications technologies help organizations optimize business processes across the enterprise by enabling users to communicate and collaborate more effectively and efficiently.
Vyopta enjoys close collaboration with, and has a commitment to focus solution delivery around, Microsoft, Tandberg and AT&T products and technologies. This focus enables Vyopta to offer a deeper level of integration and expertise than other solution providers.
By combining the powerful class-leading capabilities of Tandberg video, Microsoft Unified Communications, Vyopta’s advanced analytics (aka Vyopta Operations Intelligence) and Vyopta’s deep expertise, customers gain a powerful and cost effective alternative to expensive and proprietary Unified Communications solutions.
Vyopta expertly delivers Microsoft Unified Communications solutions that are integrated with voice, video, scheduling and email systems. These solutions support an increasingly mobile and distributed workforce using office and mobile phones – including VoIP and video VoIP phones, computers, desktop systems and video conference systems.
We chose our strategic partnerships based on company reputation, leadership and quality. Microsoft, TANDBERG and AT&T hold Vyopta equally accountable to deliver exceptional service, valuable custom software products and the most expert advice available within the industry.
Mobile
Desktop
Video VoIP Phone
Mobile
Vyopta offers extensive expertise in implementing mobile-video and unified communications capabilities to support customer care, relationship and supply chain management and field support applications.
Vyopta’s mobile solutions are designed to address the specific needs of a truly mobile workforce, including:
- Secure mobile access to video and voice endpoints over private wide area and public networks.
- Need-based and/or scheduled communication capabilities.
- Integration and access to enterprise portal and desktop collaboration.
Vyopta makes it possible to cost effectively implement and integrate mobile video and unified communication into business processes, enabling real-time collaboration between experts in the office, at home or in the field, and customers with support resources at the point of service.
By centralizing expertise and deploying video and web conferencing in the field, experts can scale their knowledge to customers and colleagues across the globe and address critical issues that need real-time review. Vyopta mobility solutions enable clients to improve workforce productivity, provide richer customer support, enhance patient care services and advance sales.
Desktop
Over the next five to ten years the broadening adoption of computer-based business-class video communication has the potential to dramatically transform the conduct of business, frequency of travel and feasibility of working away from the office. This adoption represents the fast growing segment within the visual communications marketplace.
Vyopta’s team of technology and business process experts has the knowledge to help organizations anticipate and plan for the business impacts of these exciting waves of coming innovation.
In addition to visual communication, unified communications represents a new framework that brings together collaboration capabilities such as enterprise presence, instant messaging, e-mail, calendaring, document sharing, telephony and video, audio and web conferencing.
Over the next three to five years companies with a distributed workforce that deploy unified communications solutions are likely to see multi-fold returns on those investments. In today’s economic environment it is critically important to understand how unified communications technologies fit into your organization’s communications strategy and financial performance, both above and below the line.
Video-capable desktop and laptop solutions typically integrate:
- LCD monitors, a webcam and microphone/headset.
- Video and presentation support and a robust network connection.
Vyopta can implement these PC endpoints using any modern computer system within any network environment.
Video VoIP Phone
Business-class phone solutions that incorporate easy-to-use video communication and PC presentation are finally ready for prime time. A picture is worth a thousand words, but a standalone device supporting video with PC presentation – without the need for a computer or TV monitor – is priceless for workplace efficiently.
The IP-based video phone technology is as simple as using a regular voice handset to initiate or receive a call, while also enabling call interoperability with video conference room systems and PCs with video communication capabilities.
Vyopta can integrate a video phone solution with unified communications systems from Cisco, Avaya, Nortel, Digium and others to support video and audio communications. This is a great solution for supporting a variety of specific business needs, including call-center, collaboration, direct sales and training.
