A UC engineers job on paper, seems straightforward. Typical job duties outlined are configuring, troubleshooting and supporting UC deployments, ensuring overall stability and availability of collaboration technologies and managing infrastructure projects. To the untrained professional, a UC engineer’s job seems easy enough: keep things running smooth and when they aren’t, figure out why. In reality […]
In what was a fast and furious week in Amsterdam, turned out to be a very informative and insightful trip for the Vyopta team. While we got the exciting opportunity to meet with end users and prospective clients, nothing beat the exciting energy from the tradeshow floor as it centered around what’s to come. While […]
If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify problematic calls before you can sift through the data to find the root cause of an issue. It’s a common challenge many IT professional face. CDR’s contain […]
Room Insights is designed to empower enterprises to make data-driven decisions on their meeting rooms and huddle spaces. Giving organizations the opportunity to uncover how meeting rooms are being used around-the-clock, outside of ordinary calls, Room Insights was built to help improve the return on meeting room space. While Vyopta’s Room Insights has been around […]
When it comes to enterprise collaboration you can’t afford to fly blind. One small interruption could have a big impact on your organization’s bottom line and productivity. It’s critical that organizations have the insight needed to avoid interruptions in Unified Collaboration technology and for nearly 12 years, Vyopta has been spearheading that effort. As the […]