“It’s video conferencing, it’s not supposed to work.” Did that make you chuckle? Me too. Kudos to this clever (yet snarky) survey response from an IT video conferencing professional. However, this comment says a lot. We all well know there’s not a darn thing that’s easy or proactive about improving video call quality or overall performance. […]
Let’s be real, most video conferencing users need to be saved from themselves. Too much of your day involves responding to user complaints and support tickets regarding video conferencing and collaboration quality issues. You’re pulling your hair out because video users are constantly reporting silly issues like: Complaint: “I can’t see the person on the […]
Odds are, you’re spending more time working remotely, or collaborating with remote coworkers. It’s also likely part of your last video conference was spent troubleshooting a spotty connection. But for Chris Pacitti (right), a managing partner at AVX Partners, the future of video conferencing is coming in loud and clear: More businesses are relying on virtual collaboration — […]
In our survey, IT Managers and Solution Architects from 180 enterprise companies have provided fresh insights around measuring (or not measuring) user adoption of video conferencing (VC). We’ve analyzed their challenges, collected some tactics they’re to improve and have placed them into a single report to help you boost use adoption of video conferencing. Here are a few, […]