Recently, Vyopta launched our new upgrade to Real-Time Monitoring and Alerts that includes comprehensive call quality monitoring. Many of our customers liked the way we united capacity and usage information in our Historical and Real-Time products and desperately wanted call quality information the same way. Our initial release brings data from VCS call control devices, bridging […]
Cisco recently announced a big expansion of their Webex product by integrating their Spark application under the Webex name and showing some cool new features. This is perfect timing, because we are also expanding our support of Webex and integrating the service into our Advanced Analytics module!
There are a lot of people talking about Skype for Business these days (including us). More than 50% of all enterprises have it, and almost everyone has used it at least once. Microsoft is making a major push in enterprise collaboration with Skype for Business and Teams leading the way, and, if rumors are true, the two services may soon become even more integrated.