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Expert advice, research, how-tos, and insights to help you master your unified communications investments subscribe
Why do so many video and voice calls fail?
This is one of the most shocking findings from a recent study we did on extensive data from over 100 customers in our data warehouse. As a video collaboration company specializing in analytics, it is no secret that we have access to a ton of information about how our...
Give Your Network Wings: Packet Loss and Jitter-Free IPoAC Proposal
So, you know that little term “internet protocol” (IP), yes? It’s kind of the “glue” that holds together all that we do as video conferencing and unified communication professionals. Well, having been in the software and IT industry since Windows 95 was being shipped...
Technology Transitions Are a Pain – Get Best Practices
Over the years we have consistently run into one common misconception that customers have about collaboration: the only thing more painful than staying with an outdated system is the transition to a new one. Many people often postpone upgrades well past the...
Enterprise Adoption Trends and Insights
In keeping with the theme from last week, we have been taking a deep look at our entire collaboration database. This week, I thought I would share some of the more interesting trends and insights around usage and adoption. We normally provide details like this,...
If You’re not Doubling Collaboration Every Two Years, You’re not Doing it Right
It's no secret that Vyopta has collected a LOT of collaboration data. We have several hundred enterprise customers, monitor over 1 million video endpoints, and over 2 BILLION minutes per year. We're talking Terrabytes of data with more being added every day....
Top Resources to Drive Adoption
Increasing adoption of new collaboration technology is critical to digital transformation for many reasons. However, every company and every situation can be a bit different, so it takes broad knowledge to be successful. Whether you are doing the standard conference...