Unified Communications Resources

Expert advice, research, how-tos, and insights to help you master your unified communications investments


The Unified Communications Market Shift Under the Modern CIO

The Unified Communications Market Shift Under the Modern CIO

There is a lot of talk about the shift in the enterprise communications market to a single platform including desktop and mobile integration aka the new "unified communications." For enterprises this shift is long overdue, but unfortunately, unified communications and...

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Using Call Detail Record Data to Help Troubleshoot

With teams increasingly going global, staying connected in today’s world is as important as ever. Unified communications (UC) engineers are tasked with the arduous responsibility to ensure that people can communicate and connect on a call, no matter the location. When...

2018 Update: The Real Cost/Pricing for Cisco WebEx

2018 Update: The Real Cost of Cisco WebEx How much does Cisco Webex cost in 2018? The first thing to know is that the cost of Cisco Webex has dropped from $89/user to $29 over the last year, and our sources say that $30/user/month is pretty much the upper limit for...

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