Archive

The Beginner Files: What is a Call Path?

The Beginner Files: What is a Call Path?

Call path is the journey call’s ride to connect and reach recipients. It is the fundamental process of unified communications, and it’s also where several productivity-halting problems arise.

The week in UC: Top stories you need to know (7.28)

The week in UC: Top stories you need to know (7.28)

Another Friday is upon us and with us a week FULL of UC and collaboration news! Mergers, market growth, the cloud—oh, my! If it sounds like a lot, it’s because it is a lot. That’s why we’re here to help. Here are the stories from this week you shouldn’t miss: UC + Company merging | […]

Troubleshoot calls 100x faster (with NEW PRODUCT FEATURES)

Troubleshoot calls 100x faster (with NEW PRODUCT FEATURES)

It’s Friday afternoon and you are getting up from your desk to head out to lunch when all of a sudden your red phone rings.  This is not the normal desk phone you have that is dedicated to sales and marketing cold calls. This is the phone for high priority issues.  For a minute, you transport […]