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Skype Analytics Leads to Better UC Collaboration

Skype Analytics Leads to Better UC Collaboration

There are a lot of people talking about Skype for Business these days (including us). More than 50% of all enterprises have it, and almost everyone has used it at least once. Microsoft is making a major push in enterprise collaboration with Skype for Business and Teams leading the way, and, if rumors are true, the two services may soon become even more integrated.

The Beginner Files: What is a Call Path?

The Beginner Files: What is a Call Path?

Call path is the journey call’s ride to connect and reach recipients. It is the fundamental process of unified communications, and it’s also where several productivity-halting problems arise.