“Googling it,” doesn’t always cut it when you’re trying to find the latest and greatest resources available. There is just so much noise of there. To help, we’ve curated this handy list of 89 top-rated resources from over 450+ professionals working in the unified communications industry and leveraged our internal experts to bring you a few bonus items as well.

So, whether you’re just getting started in the unified communications industry, or you’ve been around for awhile, we hope you find this comprehensive list helpful!

CTA – White Paper: 2016 Sate of Unified Communications

Top-Rated UC Resource Types

First and foremost, we thought it would be interesting to share how the resource types broke down for unified communication survey participants.

Top rated Uc resources survey response breakdown

Top-Rated UC Blogs

One of the biggest challenges of finding the best blogs to follow is that so many of them are outdated or simply aren’t being managed anymore. It’s not surprising since the evolution of the unified communication industry dates back as the 1940s. Especially if you’ve been in the unified industry for a while, you’ll likely encounter blogs that are still ranking well that were published back in the 1990s. Yes, you can uncover some information that is still relevant, but when it comes to staying on top of industry trends, you want something legitimate and fresh.

Here’s the list provided by your follow UC professionals:

  1. Adigo
  2. AVInteractive
  3. AVNation
  4. Cisco
  5. Gartner
  6. IAUG
  7. ICMI
  8. ITWorld
  9. Intercall
  10. Jeff Schertz’s Blog
  11. LinkedIn
  12. Microsoft
  13. Network World
  14. NoJitter
  15. Petri
  16. Polycom
  17. TechWorld
  18. Tibco
  19. UC Nation
  20. UCStrategies
  21. USDLA
  22. Vyopta (Whoo! Thanks for voting for us.)
  23. Wainhouse

Top-Rated UC Communities

Obviously, one of the best ways to learn is to connect with others just like you and share knowledge, ask questions, get expert advice, expand your network, and discuss experiences. We weren’t surprised to see this resources type ranked highly among survey participants.

  1. American Telemedicine Association
  2. BlueJeans
  3. Salesforce Chatter
  4. Cisco
  5. InfoComm
  6. ITWorld CIO Peer Forum
  7. LifeSize
  8. Microsoft
  9. Network Computing
  10. IMB SPSS  
  11. Thwack  
  12. Polycom  
  13. Voxilla VoiceOps

Top-Rated LinkedIn Groups

LinkedIn groups are an extension of communities in a sense. However, this LinkedIn provides the added elements of staying up-to-date on industry trends.

Below you will find a summarized list of LinkedIn groups. However, we also have the full LinkedIn list with descriptions available if you’re interested. 

  1. Unified Communications
  2. Video Conferencing Professionals
  3. Telecare And Telehealth
  4. Unified Communications Professionals Forum
  5. Microsoft Skype For Business Professionals Group
  6. WebRTC
  7. Cisco/WebEx
  8. Video Collaboration Professionals
  9. Solutions Architects For Unified Communications
  10. Cisco Unified Communications & Collaboration
  11. Video Conferencing As A Service
  12. American Telemedicine Association
  13. All You Want To Know About UC&C

Top-Rated Twitter Influencers

As “dirty” as it feels to some individuals, social media is a great way to stay up on the latest and greatest unified communications without having to complete a ton of research or leave the comfort of your office chart. By following the right people and companies you can curate your own, personal news feed and digest updates in minutes. Here are just some of the things you can

  • Industry trends
  • Product releases
  • Technology or process hacks
  • “Attend” industry events

Below you will find a summarized list of Twitter influencers. However, we also have the full Twitter influencer list with descriptions available if you’re interested.  

  1. David Danto | @NJDAVIDD
  2. Ira Weinstein | @IWEINSTEIN
  3. David Maldow| @LETSDOVIDEO
  4. Alfredo Ramirez | @AR_DOGOOD
  5. Stefan Ried | @stefanried
  6. Blair Pleasant | @blairplez
  7. Dave Michels | @davemichels
  8. Simon Dudley | @simondudley
  9. Jeff Shiffman | @JeffShiffman
  10. Melissa Fremeijer | @mfremeijer
  11. Aasmund Fodstad | @AasmundFodstad
  12. Chris Knuckles | @chrisknuckles
  13. Irwin Lazar | @imlazar
  14. Julie Hall-Barrow | @JulieHallBarrow
  15. Roque Espinal-Valdez | @AGDGRoque
  16. Joseph Williams | @rhudaur
  17. Jeff Machtig | @DVEguru
  18. Elka Popova | @epopova
  19. Marty Parker | @MartyParkerUC
  20. Andrew Richards | @andrewintech

Top-Rated UC Conferences and Events

The unified communications industry has more events that anyone can count which can make it challenging to know what conferences and events you should propose to your boss. Interestingly, the list of top-rated UC events was fairly short with most recommendations going to Cisco Live, Enterprise Connect, and Infocomm.

  1. American Telemedicine Association – Telemedicine practices and the telemedicine industry. These events attract individuals from across the telehealth and healthcare spectrum: researchers, clinicians, health administrators, payers, entrepreneurs, industry analysts, vendors and more.
  2. Cisco Live – Global education and training sessions for IT professionals.
  3. Cloud Expo – Where delegates and technology vendors can meet to experience and discuss the entire world of the cloud.
  4. Educause – Non-profit association whose mission is to advance higher education through the use of information technology.
  5. Enterprise Connect – Expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The four-day conference is designed with one objective in mind: to help you maximize your investments in communications and collaboration systems, software and services.
  6. HIMSS  – Connect with other IT professionals to transform the healthcare industry through IT.
  7. Infocomm – InfoComm International® is the trade association representing the professional audiovisual and information communications industries worldwide.
  8. ITWorld – Navigate the new era of precision medicine and build collaboration across the industry.
  9. Microsoft Ignite – For data scientists, big data engineers, machine learning practitioners, and IT pros who want insights into the latest advanced analytics technologies.
  10. SolarWinds THWACKCamp – A yearly, digital event for IT professionals to discuss any and all topics.
  11. UC Expo – Europe’s largest unified communications and collaboration event.
  12. VMWorld – Four full days of innovation to accelerate your journey to a software-defined business from mobile devices to the data center and the cloud.
  13. Wainhouse Research Summit – Cover the market trends, user needs, and technology solutions that are driving business decisions for conferencing and collaboration professionals.

Top-Rated UC Certifications

Although rated the lowest among survey participants, certifications are a great way to learn and beef up your resume or make a case for a pay increase (wink, wink).

  1. Cisco’s Certified Entry Networking Technician (CCENT) – The CCENT certification serves as starting points for individuals interested in starting a career as a networking professional.
  2. Cisco’s Certified Network Associate Certification (CCNA) – As enterprises migrate toward controller-based architectures, the role and skills required of a core network engineer are evolving and more vital than ever. To prepare for this network transition, the CCNA Routing and Switching certification will prepare you with the knowledge of foundational technologies, and ensure you stay relevant with skill sets needed for the adoption of next generation technologies.
  3. Cisco’s Certified Network Professional (CCNP) Certification – Routing and Switching certification validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions.
  4. Cisco’s Certified Internetwork Expert (CCIE) and Cisco Certified Design Expert (CCDE) – Accepted worldwide as the most prestigious networking certifications in the industry. Network Engineers holding an active Cisco CCIE or CCDE certification are recognized for their expert network engineering skills.
  5. Microsoft’s Certified Solutions Expert (MCSE) Certification – Globally recognized standard for IT professionals. Validate your expertise in creating a consistent communications experience for your organization and in connecting your colleagues to people around the world. Earning an MCSE: Communication certification will qualify you for a position in network and computer systems administration.
  6. AHIMA Certified Health Data Analyst (CHDA®) – Individuals who earn the CHDA designation will achieve recognition of their expertise in health data analysis and validation of their mastery of this domain. This prestigious certification provides practitioners with the knowledge to acquire, manage, analyze, interpret, and transform data into accurate, consistent, and timely information, while balancing the “big picture” strategic vision with day-to-day details.
  7. Certified Healthcare Technology Specialist (CHTS) – As the nation moves toward industry-wide adoption of electronic health records (EHRs), the Bureau of Labor Statistics expects a shortage of about 50,000 qualified health IT workers to meet the needs of hospitals and healthcare affiliates. The Certified Healthcare Technology Specialist (CHTS) competency exams allow professionals and employers to capitalize on new technologies, procedures, and careers.


Thanks for reading! If you have recommendations or thoughts on resources that should be added to this list, please feel free to use the comments section below. We would love to hear your thoughts.


CTA – White Paper: 2016 Sate of Unified Communications

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