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Q

UC&C Hacks

Troubleshooting tips, resource planning, and how-tos to help you manage the UC&C network of your dreams
Why do people still refuse to use video calls?

Why do people still refuse to use video calls?

This week I have been on 3 different calls with support teams who were either trying to sell me something or troubleshoot a software tool we are using. All three of them used a new, cloud-based conferencing platform, and all three of them used audio only in the...

Why do so many video and voice calls fail?

Why do so many video and voice calls fail?

This is one of the most shocking findings from a recent study we did on extensive data from over 100 customers in our data warehouse. As a video collaboration company specializing in analytics, it is no secret that we have access to a ton of information about how our...

Enterprise Adoption Trends and Insights

Enterprise Adoption Trends and Insights

In keeping with the theme from last week, we have been taking a deep look at our entire collaboration database.  This week, I thought I would share some of the more interesting trends and insights around usage and adoption.  We normally provide details like this,...