UC&C Hacks

Troubleshooting tips, resource planning, and how-tos to help you manage the UC&C network of your dreams
Matt Stevenson Talks User-Tagging With Vyopta

Matt Stevenson Talks User-Tagging With Vyopta

Matt Stevenson explores the power of user tagging in Vyopta’s CPM Suite. Through features like user tagging, Vyopta can help you do a lot more with your data than other tools. OEM tools offer basic analytics, but often you need more to make critical decisions for your...

COVID-19 Impact on UC in 5 Charts

COVID-19 Impact on UC in 5 Charts

It's no surprise that COVID-19 had a huge impact on UC as businesses moved from in the office to having their employees work remote essentially overnight. We've seen many of the eye popping numbers coming out of the UCaaS vendors, and we've all felt the growing pains...

Why On-Prem UC Systems Still Matter, And Always Will

Why On-Prem UC Systems Still Matter, And Always Will

These are difficult days for IT system engineers who have to worry about data security first and foremost. As huge numbers of office workers have moved to working from home as a result of the Covid-19 pandemic, usage of cloud-based remote video services like Zoom and...

Learning The Basics To Scale On-Prem and Hybrid UC

Learning The Basics To Scale On-Prem and Hybrid UC

No one would argue that enterprise-level IT engineers and system architects had it easy in the days before the Covid-19 pandemic, but in most cases companies and organizations had a consistent number of users and endpoints with plenty of on-premises unified...