Real Time Monitoring
Proactively detect and resolve performance issues for flawless collaboration experiences.
Monitor Performance
Managing performance across mixed UC deployments means monitoring performance. Real Time Monitoring helps UC engineers and IT staff ensure productivity by getting ahead of UC issues before users report them.
Proactively Avert
UC Disruptions
Get alerted immediately when users experience performance issues, and identify quality risks before users call in or business productivity is impacted.
Reduce
Troubleshooting Times
Stop relying on incomplete information from multiple disparate tools; save time locating problematic calls and troubleshooting issues.
Diagnose Issues
Accurately
Avoid finger pointing and correctly assign tasks to the right teams by pinpointing root causes due to UC infrastructure, user error, or network problems.
What We Cover
Vyopta collects data directly from a wide breadth of UC systems and endpoints across your hybrid environment.
Explore Features
Easily locate every
call in one place
Unify all of your UC data, and quickly locate calls.
- Trust one source of truth
- Easily filter, find specific calls
- Gain complete UC coverage
Quickly understand call and infrastructure status
Pinpoint problems across your environment in seconds.
- Monitor live and recent calls
- See all calls, meetings, and call legs in one place
- Visualize trending quality and device issues
Get deep quality & health metrics fast
See time-series charts and generate reports to better diagnose issues.
- Explore detailed call quality charts
- See status of endpoints, peripherals
- View intelligent CDR/CMR reports
Detect problems
proactively
Leverage Vyopta’s sophisticated Intelligent Monitoring Engine.
- Configure events using 300 metrics, 350 filters
- Generate informational and critical alerts and notifications
- Integrate with Service Desk ticketing platforms
What Makes
Vyopta Better?
Discover 6 ways Vyopta
does things differently.
Breadth of UC Coverage
Interactive UI & Dashboards
Powerful Data Management
Easy to Get Started
Scalable Architecture
We Partner With You For Success
“I can now go to the networking team and say ‘Here specifically is the problem’, instead of ‘a problem exists somewhere’.”
Gary Blumberg, Video Services Manager, Hartford Healthcare
Additonal Resources
Technology Insights
Optimize performance, plan and
manage tech investments, improve
adoption and experiences.
Space Insights
Track room utilization, reduce inefficient usage, optimize ROI and planning.
User Insights
Harness the power of collaboration intelligence to ensure a first-class employee user experience.
Experience Score
Providing one easy to read user experience score across teams,
departments, and locations.
