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Skype for Business Analytics

The best way to monitor, support, and optimize all of your collaboration technology.


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Unified view of cloud, on-premise, and hybrid collaboration.

Quality & Performance
Track call quality and reliability across your organization.

Find top and bottom users, locations, groups and teams.

Automate Custom Reports
Build business-relevant dashboards and schedule delivery for any use case.

Improve user experience.


Skype Analytics for Call Quality

Call Disconnect/Failure Analysis
Vyopta collects call failure codes and aggregates for analysis across call types, locations, and teams.

Call Performance Analysis
Understand the impact of Skype on your network by looking at calls with packet loss or jitter.

Relevant Performance Data
Segment call performance according to your business with geo, org, or location based analysis.

“vAnalytics with the real time video monitoring made it possible to monitor thousands of calls per month with a team of 3 total people. We have been able to instantly generate reports that show we have increased adoption 10x to 3M video minutes a month with minimal network and bandwidth investments.”

David Levin

Director of End User Technology, Western Union

Reach adoption goals and grow efficiently.

Adoption Trends
Analyze historical trends for users, utilization, and capacity (licensing) to understand the drivers of adoption.

Actionable insights
Review data at a company level as well as more actionable organization-level reporting (e.g., business unit, department, geography).

Plan Better
Comprehensive metrics across all technologies helps you make better decisions.

Use a single system to monitor multi-vendor networks.

vAnalytics is the only product that provides a single system for enterprises to monitor multi- vendor video environments, ideal for enterprises that use Skype with technology from Polycom, Vidyo, Cisco, and Pexip.

Unified communications video network assessment by Vyopta

See Vyopta in Action

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