Dashboard (Advanced Analytics)

The dashboard focuses on summary information and provides a high level analysis of your UC infrastructure and it’s use.

SUMMARY METRICS

Advanced Analytics features four primary panel types, three of which are featured on this page. For 95% of use cases, the default panels should get you where you want to be. However, if you need to create custom panels, we’ve go you covered on our Creating Panels page.

The default dashboard summary metrics reflect the most important information we hear clients ask about. They provide what we have found to be the best summary of video environment data at a glance.

  1. Video Participant Minutes: Total participant video minutes representing all calls internal and external within your entire collaboration network.
  2. Managed Endpoints (Count): Total number of managed video hardware and software devices. This represents the total number of endpoints created in your video system of record, e.g. CUCM, TMS, etc.
  3. Active Endpoints (Count): Total number of managed hardware and software endpoints that were involved in a meeting for the selected timeframe.
  4. Meetings(Count): Total number of bridge (VMR) or point-to-point (P2P) meetings.

 

DASHBOARD PANELS

  1. Endpoint Usage By Category
    Endpoint Usage By Category
    The number of minutes used by different types of endpoints, grouped by their endpoint category (Group, Immersive, Personal, Phone, and Software).

    Panel Settings:
    Category : Managed Endpoint
    Metric : Total Minutes
    Group : By Endpoints Category
    Display Type : Pie

  1. Meeting Minutes By System
    Meeting Minutes By System
    The distribution of meeting minutes grouped by system short name (usually an acronym).

    Panel Settings:
    Category : Meetings
    Metric : Meeting Minutes
    Group : by System Name
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Bar

  1. Endpoint Usage By Model
    Endpoint Usage By Model
    The number of minutes used, for managed endpoints, by model/device type (ex. HDX6000, DX80, etc.).

    Panel Settings:
    Category : Managed Endpoint
    Metric : Total Minutes
    Group : by Model
    Display Type : Pie

  1. Participants By Protocol
    Participants By Protocol
    The total distribution of participants (as a count) grouped by protocol type (WebRTC, Skype, SIP, H323, etc.).

    Panel Settings:
    Category : Participant
    Metric : Participants (Count)
    Group : by Protocol
    Display Type : Pie

  1. Call Status
    Call Status
    The distribution of call status (Connected and Not Connected) by call count.

    Panel Settings:
    Category : Calls
    Metric : Total Calls (Count)
    Group : by Connection Status
    Display Type : Pie

  1. Meetings By Technology
    Meetings By Technology
    Distribution of Meeting Minutes grouped by the bridge technology used to facilitate the meeting.

    Panel Settings:
    Category : Meetings
    Metric : Meeting Minutes
    Group : By System Type (Acronym)
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Bridge Participant Quality
    Bridge Participant Quality
    The overall call quality rating for any calls that happened on VMRs (TPS, MCU, Acano, Pexip, RMX, etc.) for the selected time frame. You can find out more about quality assessments under the FAQ heading ‘What is Good, Fair, or Bad bridge call?‘. Unknown quality means the call was either not monitored or quality data could not be captured for the meeting (for example, if it ended too quickly to capture that data).

    Panel Settings:
    Category : Participant
    Metric : Participants (Count)
    Group : by Quality
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Meeting Minutes By System
    Meeting Minutes By System
    The distribution of meeting minutes by specific bridge device. This is distinct from Meetings by Technology in that it addresses specific bridges rather than grouping minutes by the general System Type (Zoom, RMX, MCU, etc).

    Panel Settings:
    Category : Meetings
    Metric : Meeting Minutes
    Group : by System Name
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Managed Endpoint Summary
    Managed Endpoint Summary
    An interactive table of the managed endpoint categories by endpoint count, number of calls per endpoint, and utilization. For more information on utilization, please see ‘How is the Utilization Rate column under the Endpoints tab calculated‘ from our FAQ.

    Panel Settings:
    Dataset : Managed Endpoint Summary
    Display Type: Table
    Hours Per Day : 8
    Days Per Week : 7

  1. Meeting Activity
    Meeting Activity
    Meeting activity grouped by the ‘Participant Count Class’ (how many participants attended each meeting grouped into ranges).

    Panel Settings:
    Category : Meeting
    Metric : Meetings (Count)
    Group : by Participant Count Class
    Display Type : Bar

  1. Infrastructure Summary
    Infrastructure Summary
    A simple summary of your infrastructure with device system type, number of units per system type, and the metric of measurement used to count capacity or usage for the given system.

    Panel Settings:
    Dataset : Infrastructure Summary
    Display Type: Table

  1. Endpoint Usage By Category
    Endpoint Usage By Category
    The number of minutes used by different types of endpoints, grouped by their endpoint category (Group, Immersive, Personal, Phone, and Software).

    Panel Settings:
    Category : Managed Endpoint
    Metric : Total Minutes
    Group : By Endpoints Category
    Display Type : Pie

  1. Endpoint Usage By Model
    Endpoint Usage By Model

    The number of minutes used, for managed endpoints, by model/device type (ex. HDX6000, DX80, etc.).

    Panel Settings:
    Category : Managed Endpoint
    Metric : Total Minutes
    Group : by Model
    Display Type : Pie

  1. Call Status
    Call Status
    The distribution of call status (Connected and Not Connected) by call count.

    Panel Settings:
    Category : Calls
    Metric : Total Calls (Count)
    Group : by Connection Status
    Display Type : Pie

  1. Bridge Participant Quality

    The overall call quality rating for any calls that happened on VMRs (TPS, MCU, Acano, Pexip, RMX, etc.) for the selected time frame. You can find out more about quality assessments under the FAQ heading ‘What is Good, Fair, or Bad bridge call?‘. Unknown quality means the call was either not monitored or quality data could not be captured for the meeting (for example, if it ended too quickly to capture that data).

    Panel Settings:
    Category : Participant
    Metric : Participants (Count)
    Group : by Quality
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Managed Endpoint Summary

    An interactive table of the managed endpoint categories by endpoint count, number of calls per endpoint, and utilization. For more information on utilization, please see ‘How is the Utilization Rate column under the Endpoints tab calculated‘ from our FAQ.

    Panel Settings:
    Dataset : Managed Endpoint Summary
    Display Type: Table
    Hours Per Day : 8
    Days Per Week : 7

  1. Infrastructure Summary

    A simple summary of your infrastructure with device system type, number of units per system type, and the metric of measurement used to count capacity or usage for the given system.

    Panel Settings:
    Dataset : Infrastructure Summary
    Display Type: Table

  1. Meeting Minutes By System
    Meeting Minutes By System
    The distribution of meeting minutes grouped by system short name (usually an acronym).

    Panel Settings:
    Category : Meetings
    Metric : Meeting Minutes
    Group : by System Name
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Participants By Protocol
    Participants By Protocol
    The total distribution of participants (as a count) grouped by protocol type (WebRTC, Skype, SIP, H323, etc.).

    Panel Settings:
    Category : Participant
    Metric : Participants (Count)
    Group : by Protocol
    Display Type : Pie

  1. Meetings By Technology
    Meetings By Technology
    Distribution of Meeting Minutes grouped by the bridge technology used to facilitate the meeting.

    Panel Settings:
    Category : Meetings
    Metric : Meeting Minutes
    Group : By System Type (Acronym)
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Meeting Minutes By System

    The distribution of meeting minutes by specific bridge device. This is distinct from Meetings by Technology in that it addresses specific bridges rather than grouping minutes by the general System Type (Zoom, RMX, MCU, etc).

    Panel Settings:
    Category : Meetings
    Metric : Meeting Minutes
    Group : by System Name
    Filter : Meeting Type (Bridge/P2P) equals Bridge
    Display Type : Pie

  1. Meeting Activity

    Meeting activity grouped by the ‘Participant Count Class’ (how many participants attended each meeting grouped into ranges).

    Panel Settings:
    Category : Meeting
    Metric : Meetings (Count)
    Group : by Participant Count Class
    Display Type : Bar

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