The Meetings tab is a table type page with a complete list of all the meetings and participants from the selected date range.
vAnalytics is designed to support the use of persistent Virtual Meeting Rooms and also Video meetings that are uniquely named per meeting. The system automatically determines when VMRs have zero participants and counts that as the “end” of the meeting. Therefore, you will see many meetings with the same name if you use persistent VMRs. For example, if you give every employee their own VMR, you will see many user names repeated here with different start times.
The summary metrics for the Meetings tab are dynamic totals. As you select, filter, and organize the data on this page, the summary metrics will change to reflect your current view.
- Meetings: Total number of meetings for selected data.
- Meeting Minutes: Total meeting duration for selected data.
- Participant Minutes: Total number of participant minutes for selected data.
- Participant Video Minutes: Total number of participant video minutes for selected data.
- Participant Audio Minutes: Total number of participant audio minutes for selected data.
- Average Meeting Minutes: Average duration of a meeting.
- Average Participant Minutes: Average total participant minutes per meeting.
- Average Participants Per Meeting: The average number of participants per meeting.
The meeting details information includes:
- Meeting name – the name of the meeting as per the collected CDR data
- System Name – the name of the specific server/box the call was hosted by (P2P = Point to Point, i.e., direct call).
- Start Time – the time the meeting started
- End Time – the time the meeting ended
- Meeting Minutes – total duration of the meeting
- Participant Minutes – total duration of all participants who joined the meeting
- Participant Video Minutes – Total number of participant video minutes for selected data
- Participant Audio Minutes – Total number of participant audio minutes for selected data
- Total Participants – total number of participants calls made into the meeting
- Unique Participants – unique participants account for the same user calling in multiple times to the same call. The difference between Unique and Total participants reflects the number of times attendees had trouble calling in or were disconnected.
DISPLAY MEETINGS SYSTEM TYPE
By clicking on an individual meeting you can expand the display to view participant details, also known as call detail records, for every participant including start time, duration, call type, system used to route the call, and bandwidth or resolution.
- Filter Meetings by System: The System Type dropdown in the top left allows you to select the source data for the meetings; whether it is Acano, Pexip, Cisco MCUs, Cisco UCM, or all of the above. This is a multi-select option. The second layer of the dropdown is dependent on the first, and includes specific infrastructure devices in order to filter data according to meetings on specific bridge devices.
- Natural Language Filtering: vAnalytics provides a simple approach to filtering and data selection, allowing you to build up simple statements that serve as filters. Upon clicking in the Add Filter area, you get a list of available filtering criteria. Selecting one of these then prompts a list of possible conditions, and finally you can manually enter your condition values. ACTIVITY: Create a filter for “Meeting Mins greater than 5” to find all meetings longer than five minutes. Try your own!
- Edit Columns and Key Metrics: You can now edit which Summary Metrics show up at the top of the page and you can also select which columns show up below. This affects your export files as well.
- Improved Dropdowns: Instead of a multi-layer, multi-select dropdown that was a bit complex, we now broke out filtering of endpoint and meeting types into separate dropdowns. These dropdowns are bounded so that changing selections in one does impact the others.
- Sharing: Exporting data from Historical Analytics and Analytics for WebEx is now done entirely through email. When you select a report to send “Once,” you will see a prompt to let you know that an email will arrive shortly (typically 5-10 minutes). That email contains the following 3 things in every export:
- Graph/chart image: Allows you to directly and easily copy and paste graphics into external applications or presentations.
- Download links (CSV or XLS): Click on the link to download the exported file. The file will live on our server for 30 days, so no rush, and delivering it this way means your export doesn’t get hung up in email attachment size limits.
- Links back to the specific report: A direct path to the exact data being exported, with date range, filters, categories, and sorts all intact. Great when you need to point a colleague to a specific issue and want to be sure they’re seeing exactly what you’re seeing.
- Scheduling: The user experience for exporting data is now nearly identical to scheduling reports. If you want that same email, image, and file on a daily, weekly, or monthly basis, a single click makes that possible.