Webex (Advanced Analytics)

DASHBOARD

The Dashboard is the main landing page for all vAnalytics products and presents summary information for the selected data range (Site, Category, Date Range).  The visualizations are clickable to help dig into more information!

vAnalytics Video, Webex Dashboard Summary Image

 

  1. Meetings: Total number of meetings
  2. Meeting Minutes: Host minutes or minutes of time that meetings were scheduled on calendars
  3. Active / Total Hosts: The percentage of hosts that are actively hosting meetings during the selected month. Roll over for the actual numbers.
  4. Participant Minutes: The total attendance minutes in all meetings for the selected month to date. Ex. Jim hosts a 60 minute meeting and has 4 attendees: 60 Meeting Minutes and 300 People minutes will be recorded for this one meeting.
  5. Participants: Total number of attendees
  6. Audio Minutes: The amount of audio minutes on calls
  7. Telepresence Meetings: the number of meetings that contained a telepresence endpoint on the call
  8. Telepresence Minutes: total number of minutes joined by telepresence endpoints

DASHBOARD PANELS

  1. Host Activity
    vAnalytics Video, Webex Host Activity Sample Image
    Summarizes Host activity for the selected time period, site, and categories and allows you to group the data by a cross section of Number of Meetings, Participant Duration, or Meeting Duration.
  1. Meeting Activity
    vAnalytics Video, Webex Meeting Activity Sample Image
    Summarizes Meeting activity for the selected time period, site, and categories and allows you to group the data by a cross section of Number of Participants, Participant Duration, and Meeting Duration.
  1. Audio Minutes Comparison
    vAnalytics Video, Webex Audio Minutes Comparison Sample Image
    A snapshot of the audio minutes used and their types for the current selected time period, site, and categories including VoIP, Toll Call, Toll Free, Call Out Domestic, and Call Out International.
  1. Meetings Comparison
    vAnalytics Video, Webex Meetings Comparison Sample Image
    A summary of the meetings that include a telepresence endpoint (CMR) and those that do not for the selected time period, site, and categories.
  1. Participant Heat Map
    vAnalytics Video, Webex Participant Heat Map Sample Image
    Analysis of meetings segmented by selection of: meeting duration, participant duration, size, average size, average duration, or average participant duration.
  1. User Comparison
    vAnalytics Video, Webex User Comparison Sample Image
    Displays the total active, inactive, and active CMR users (those who have a used a telepresence endpoint) for the selected data range.
  1. Host Activity
    vAnalytics Video, Webex Host Activity Sample Image
    Summarizes Host activity for the selected time period, site, and categories and allows you to group the data by a cross section of Number of Meetings, Participant Duration, or Meeting Duration.
  1. Audio Minutes Comparison
    vAnalytics Video, Webex Audio Minutes Comparison Sample Image
    A snapshot of the audio minutes used and their types for the current selected time period, site, and categories including VoIP, Toll Call, Toll Free, Call Out Domestic, and Call Out International.
  1. Participant Heat Map
    vAnalytics Video, Webex Participant Heat Map Sample Image
    Analysis of meetings segmented by selection of: meeting duration, participant duration, size, average size, average duration, or average participant duration.
  1. Meeting Activity
    vAnalytics Video, Webex Meeting Activity Sample Image
    Summarizes Meeting activity for the selected time period, site, and categories and allows you to group the data by a cross section of Number of Participants, Participant Duration, and Meeting Duration.
  1. Meetings Comparison
    vAnalytics Video, Webex Meetings Comparison Sample Image
    A summary of the meetings that include a telepresence endpoint (CMR) and those that do not for the selected time period, site, and categories.
  1. User Comparison
    vAnalytics Video, Webex User Comparison Sample Image
    Displays the total active, inactive, and active CMR users (those who have a used a telepresence endpoint) for the selected data range.

ADOPTION

All panels in the adoption tab have the ability to change chart type between line or bar. Users can also change the granularity of the X-Axis to day, week, month, or quarter depending on the selected date range at the top of the page. In addition, by clicking on items in the legend you can remove which data sets are displayed. Finally, rolling over the graph at any point displays the numerical values for that point in a pop up window.

vAnalytics Video, Webex Adoption Summary Image

 ADOPTION PANELS

  1. Active Vs. Registered Hosts
    vAnalytics Video, Webex Active Vs. Registered Hosts Sample Image
    Displays Registered (Provisioned) Hosts and Active Hosts for the selected data range.
  1. Activity Trend
    vAnalytics Video, Webex Activity Trend Sample Image
    Summarizes meeting activity for the selected time period, site, and categories and allows you to group the data by a cross section of Number of Participants, Participant Duration, and Meeting Duration.
  1. Total Minutes
    vAnalytics Video, Webex Total Minutes Sample Image
    Displays the current total meetings per period as well as the total participants per period for the selected data range.
  1. Audio Minutes Comparison Trend
    vAnalytics Video, Webex Audio Minutes Comparison Trend Sample Image
    This stacked bar graph displays the number of each type of audio minutes by month for the selected data range.
  1. CMR Meetings
    vAnalytics Video, Webex CMR Meetings Sample Image
    This panel will display the total number of meetings that had a telepresence endpoint and were thus classified as a Collaboration Meeting Room as well as the total number of non-CMR meetings.
  1. Activity Trend
    vAnalytics Video, Webex Activity Trend Sample Image
    Summarizes meeting activity for the selected time period, site, and categories and allows you to group the data by a cross section of Number of Participants, Participant Duration, and Meeting Duration.
  1. Audio Minutes Comparison Trend
    vAnalytics Video, Webex Audio Minutes Comparison Trend Sample Image
    This stacked bar graph displays the number of each type of audio minutes by month for the selected data range.
  1. Total Minutes
    vAnalytics Video, Webex Total Minutes Sample Image
    Displays the current total meetings per period as well as the total participants per period for the selected data range.
  1. CMR Meetings
    vAnalytics Video, Webex CMR Meetings Sample Image
    This panel will display the total number of meetings that had a telepresence endpoint and were thus classified as a Collaboration Meeting Room as well as the total number of non-CMR meetings.

MEETINGS

The metrics in the meetings tab are different than the first two tabs because they are dynamic summaries of the values delivered in the table below as a result of the options and filters you select.

vAnalytics Video, Webex Meetings Summary Image
Some of the terms were described in the previous sections, but the terms unique to this tab are described below.

  1. Meetings: The total number of meetings that fit current filtering criteria. This equals the number of rows in the table.
  2. Meeting Mins: The total number of minutes that the host spent in these meetings. It is similar to the “calendar time” a meeting occupied.
  3. Participants: The total number of participants in all meetings.
  4. Participant Mins: The total minutes of participation in all meetings.
  5. Toll Call In Mins: The total number of audio minutes from attendees who dialed in via the toll number included in the meeting invite.
  6. Toll Free Mins: The total number of audio minutes from attendees who dialed in via the toll free number in the meeting invite.
  7. Call Out Dom Mins: The total number of audio minutes from attendees who used the “Call Me” option in WebEx meetings and were located in the same country as the call.
  8. Call Out Intl Mins: The total number of audio minutes from attendees who used the “Call Me” option and were located in a different country than the host.
  9. VOIP Mins: The total number of audio minutes from attendees who joined over computer audio.

HOSTS

You can sort meetings by duration, participants, minute type, and more. There is also a search bar that works for partial word searches. The Hosts Tab has no new metrics from the other tabs. Please see the Meetings tab and Dashboard tab for a full description.

vAnalytics Video, Webex Hosts Summary Image

REPORTS

This tab displays all reports you have created or the reports created by others. The report names are clickable, so if the name is not clear you can click to find out exactly what that report covers.  You can also edit, run, disable, or delete any of the reports.

vAnalytics Video, Webex Reports Summary Image

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