As technology for communication and collaboration continues to evolve, organizations find themselves raising their UC budgets. This includes investing in more UC infrastructure, endpoints, and staff to monitor, maintain, and utilize this technology. Research on UC budgeting Nemertes Research, an advisory firm specialized in analyzing and quantifying emerging technologies’ business values, reported UC budgets will […]
Unified communication investments underpin an enterprise’s entire communication system—and the cost of implementing is not a trivial.
“Am I getting the most out of my UCC investment,” or “should I be investing more?” My answer is always the same, “what does your data tell you?”