Unified Communications Deployments: How to Guarantee Success
A winning UC service should include cost-effectiveness, efficiency, ease-of-use, and an often forgotten item – an experience that people actually enjoy.
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Top 5 Reasons Why Adoption Matters
The second-most critical component of collaboration: Networks
Collaboration is a hot topic today with companies like Facebook, Google, and Amazon all entering or expanding their presence in a big way last year. However, most discussions center around how new forms of collaboration will change businesses and people, but not enough attention is applied to how this evolution of collaboration changes networks. Networks […]
Why do people still refuse to use video calls?
This week I have been on 3 different calls with support teams who were either trying to sell me something or troubleshoot a software tool we are using. All three of them used a new, cloud-based conferencing platform, and all three of them used audio only in the meeting. Video was a click away, yet […]
Not your father’s UC
Unified communication and collaboration (UC&C) is growing at a rapid pace. It’s evolved from a nice-to-have to a must-have in just a few years, and IT teams are struggling to keep up with new solutions and an increasing number of users. What is UC&C now? While UC&C used to mean a simple phone call between […]