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Building the Business Value of your UC Digital Collaboration Initiatives

A UC engineers job on paper, seems straightforward. Typical job duties outlined are configuring, troubleshooting and supporting UC deployments, ensuring overall stability and availability of collaboration technologies and managing infrastructure projects. To the untrained professional, a UC engineer’s job seems easy enough: keep things running smooth and when they aren’t, figure out why. In reality […]

ISE 2019: Dates, Location, Pricing and What to Expect

With the start of a new year comes a fresh calendar to be reviewed, marked and hung in plain sight, and the first event we’ve circled on ours is Integrated Systems Europe (ISE) 2019. Touted for being the world’s largest exhibition for AV and systems integration...

Using Call Detail Record Data to Help Troubleshoot

With teams increasingly going global, staying connected in today’s world is as important as ever. Unified communications (UC) engineers are tasked with the arduous responsibility to ensure that people can communicate and connect on a call, no matter the location. When...

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