Posts by Casey Hotchkiss

Rewinding the Clock with Vyopta

Rewinding the Clock with Vyopta

There’s something to be said about a time travelers life for when you get the ability to go back in time and the opportunity to start anew is almost always seemingly envied or desired. In the world of unified communications, going back in time and starting over would probably be a UC engineers dream come […]

Collaboration Week NYC Recap

Collaboration Week NYC Recap

Between the hustle of NYC and the crisp cold air that took our breath away, Collaboration Week NYC was three full days of learning and mingling with some of the most influential UC and IT professionals in the industry. Much to its namesake, the event was all about collaboration, put on by the authoritative UCC […]

Best Practices in Troubleshooting a Video Call Part 2

Best Practices in Troubleshooting a Video Call Part 2

In part one of our series of Best Practices in Troubleshooting a Video Call, we covered two scenarios in which there’s a video call issue: call disconnect and can’t connect. While both of these are unnerving and frustrating to run across, our final two scenarios we cover in this series have IT/UC teams across the […]