Remote Work

Scale and optimize voice and video collaboration experiences with
 Vyopta’s monitoring and analytics

Free 60-Day Vyopta Trial for
Organizations With

Remote Work

Scale and optimize voice and video collaboration experiences with
 Vyopta’s monitoring and analytics

Free 60-Day Vyopta Trial for
Organizations With

Scaling unified communications successfully has never been more critical. Vyopta simplifies performance management and delivers insights to improve operational planning, so that business productivity can continue and IT teams can efficiently scale to support the surge in remote collaboration.

  

REMOTE VOICE & VIDEO

Track performance inside and outside of the corporate network for remote users joining by software client, phone or device.

ON-PREMISES ENTERPRISE UC

Optimize critical self-hosted meeting platforms including Cisco Meeting Server, Pexip Infinity, Microsoft Skype for Business, and more.

UCaaS MEETING PLATFORMS

From a single pane of glass, optimize cloud-based services including Cisco WebEx, BlueJeans and Zoom.

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Proactively Manage the Edge of Your UC Network

As remote work takes off, many organizations are finding that the edge of their enterprise UC networks are overwhelmed. The massive rise in participants joining virtually from their homes places added stress on expressways and edge conference nodes for meetings and sessions border controllers for voice calls, through which all meetings and calls for enterprise-hosted calls pass. Vyopta is the only company that can provide complete visibility on status, availability and quality passing through edge nodes for systems such as Pexip Infinity and Cisco Expressway series.

Service Assurance for Remote Voice

When employees join using phones, endpoints or software clients such as Cisco Jabber from their homes, many IT teams find themselves with no visibility into quality of experience for these remote workers. By gathering data from edge nodes, Vyopta exposes quality data for remote users that would otherwise not be available from platforms such as Cisco CMS and CUCM, where the remote clients and devices are registered. Vyopta is the only platform to collect data from edge nodes to understand status, availability and quality for connections and trunks both inside the enterprise and going out to internet and telecom service providers.

Manage Growth Without Growing Your UC Team

Organizations typically triple UC usage every 2 years, but the first few months of the coronavirus pandemic alone saw increases of over 5x. IT teams now must manage much bigger UC environments with more users, more problems, and more reporting requirements from IT and business stakeholders. Vyopta automates compliance and adoption reporting, improves operational planning, simplifies troubleshooting and accelerates issue resolution, while allowing existing teams to be more efficient in managing larger UC environments.

Prevent Failures with Smart Capacity Planning

Vyopta’s analytics expose concurrent, peak and overall usage relating to licensing, bridging, and trunking. When users join remotely, it is even more critical to track capacity at the edge of the enterprise network and understand license count needs for UCaaS platforms. For on-premises infrastructure, Vyopta collects capacity information from voice session border controllers and meeting expressways, covering vendor technologies such as Cisco Meeting Server, Pexip Infinity, as well as Cisco’s CUBE, MRA, Expressway series, and VCS. Vyopta tracks capacity usage patterns via daily, weekly, monthly reports so that UC admins can swiftly throttle capacity to meet rapidly evolving needs.

Ensure Quality Meetings for Remote Users

Vyopta’s single-pane-of-glass approach to collaboration performance management means that IT teams can monitor multiple elements along end-to-end call and meeting experiences. These elements span enterprise infrastructure, edge nodes, cloud-based services, software clients and devices, and even trunks to external telecom providers. By amalgamating these different perspectives along a call’s path, Vyopta provides a richer environment for troubleshooting as well as identifying recurring, systemic issues.

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Automate Business-Relevant Reporting for Compliance, Adoption

Vyopta makes report generation and sharing easy so that business leaders and IT teams can make intelligent data-driven decisions with regards to operations, spend/ROI, user experience and employee productivity. Easily access, create and customize reports on utilization, adoption and performance across organization locations, departments, job roles, and more. Vyopta’s analytics track how users are engaging and joining so that users can be guided and educated to making the most of the virtual collaboration technologies they are using.