Your unified communications environments continue to evolve, rapidly. Vyopta simplifies UC management by delivering Technology, Space, and User Insights to improve user wellness and operational planning, so that users and IT teams can both efficiently scale to support your hybrid collaboration environments. Our single pane of glass technology allows you to easily monitor, analyze, and proactively troubleshoot across multiple UC platforms.

Service Assurance for Remote Voice

When employees join using phones, endpoints or software clients such as Webex from their homes, many IT teams find themselves with no visibility into quality of experience for these remote workers. By gathering data from edge nodes, Vyopta exposes quality data for remote users that would otherwise not be available from platforms such as Cisco CMS and CUCM, where the remote clients and devices are registered. Vyopta is the only platform to collect data from edge nodes to understand status, availability, and quality for connections and trunks both inside the enterprise and going out to internet and telecom service providers.

Prevent Failures with Intelligent Capacity Planning

Vyopta’s analytics expose concurrent, peak, and overall usage relating to licensing, bridging, and trunking. When users join remotely, it is even more critical to track capacity at the edge of the enterprise network and understand license count needs for UCaaS platforms. For on-premises infrastructure, Vyopta collects capacity information from voice session border controllers (SBCs) and meeting expressways, covering vendor technologies such as Cisco Meeting Server, Oracle SBC, as well as Cisco’s CUBE, MRA, Expressway series, and VCS. Vyopta tracks capacity usage patterns via daily, weekly, monthly reports so that UC admins can swiftly throttle capacity to meet evolving needs.

Your unified communications environments continue to evolve, rapidly. Vyopta simplifies UC management by delivering Technology, Space, and User Insights to improve user wellness and operational planning, so that users and IT teams can both efficiently scale to support your hybrid collaboration environments. Our single pane of glass technology allows you to easily monitor, analyze, and proactively troubleshoot across multiple UC platforms.

Proactively Manage the Edge of Your UC Network

The rapid adoption and continual evolution of hydrid work has many organizations finding that their enterprise UC networks are overwhelmed. Changes in user locations, whether at the office or  joining virtually from their homes, places considerable stress on critical expressways and edge conference nodes for meetings and sessions border controllers for voice calls. Vyopta is the only company that can provide complete, single pane of glass, visibility on complex multiple UC platforms status, providing immediate information on availability and collaboration quality passing through edge nodes for systems such as Cisco Expressway series.

Service Assurance for Remote Voice

When employees join using phones, endpoints or software clients such as Webex from their homes, many IT teams find themselves with no visibility into quality of experience for these remote workers. By gathering data from edge nodes, Vyopta exposes quality data for remote users that would otherwise not be available from platforms such as Cisco CMS and CUCM, where the remote clients and devices are registered. Vyopta is the only platform to collect data from edge nodes to understand status, availability, and quality for connections and trunks both inside the enterprise and going out to internet and telecom service providers.

Manage Growth Without Growing Your UC Team

IT teams now manage much bigger UC environments with more users and more UC technology platform options. This translates into more problems, and additonal reporting requirements from IT and business stakeholders. Vyopta automates compliance and adoption reporting, improves operational planning, simplifies troubleshooting, and accelerates issue resolution, while allowing existing teams to be more efficient in managing larger, diverse UC environments.

Prevent Failures with Intelligent Capacity Planning

Vyopta’s analytics expose concurrent, peak, and overall usage relating to licensing, bridging, and trunking. When users join remotely, it is even more critical to track capacity at the edge of the enterprise network and understand license count needs for UCaaS platforms. For on-premises infrastructure, Vyopta collects capacity information from voice session border controllers (SBCs) and meeting expressways, covering vendor technologies such as Cisco Meeting Server, Oracle SBC, as well as Cisco’s CUBE, MRA, Expressway series, and VCS. Vyopta tracks capacity usage patterns via daily, weekly, monthly reports so that UC admins can swiftly throttle capacity to meet evolving needs.

Ensure Quality Meetings for Hybrid Users

Vyopta’s single-pane-of-glass approach to hybrid work means that IT teams can monitor multiple elements along end-to-end call and meeting experiences. These elements span enterprise infrastructure, edge nodes, cloud-based services, software clients and devices, and even trunks to external telecom providers. By amalgamating these different perspectives along a call path, Vyopta provides a richer environment for troubleshooting as well as identifying recurring, systemic issues.