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Vyopta for Microsoft Teams

Monitoring and analytics to help you successfully migrate to Teams 
and to efficiently support the surge in hybrid work.

Improve User Experience

Proactively identify and eliminate systemic quality issues and those affecting VIP Executive users.

SEE TEAMS AND MORE

See Microsoft Teams Rooms, compatible interops and devices, Skype for Business and other UC technology together.

Ensure ROI

Gain insights to improve adoption, optimize costs, boost productivity, and train users, all while efficiently scaling IT to manage usage.

Five Reasons

Vyopta ensures
the best experience for
Microsoft Teams

1   Single-pane-of-glass and multi-vendor UC environments
2   Purpose-built for collaboration and usable by anyone
3   Tools to proactively identify and quickly troubleshoot issues
4   Comprehensive quality/experience monitoring for calls and meetings
5   Visibility into systemic issues and insights across hybrid work modes

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Vyopta for Microsoft Teams
Intro and Support 101

Get into the details of the data with Vyopta.

In this video series, the Vyopta Team takes you inside our tool’s support for Microsoft Teams to show you how Vyopta helps you do more with your data. Learn why Vyopta is Microsoft Co-Sell Ready today!

Seamless Visibility Across Your UC Experience

With a unified view across the entire UC technology stack, Vyopta helps to manage performance not only for Microsoft Teams, but also across compatible endpoints, on-premises and cloud video interop (CVI) platforms, session border controllers (SBCs), and other UCaaS and UC technologies in the environment. For Microsoft Teams rollouts, Vyopta’s multi-vendor and multi-technology

approach helps you maintain visibility into usage, performance and quality throughout your migration, helping you transition your users faster and more effectively. By gathering multiple perspectives on quality from different elements within a conferencing experience, Vyopta also provides a richer environment for identifying, troubleshooting, diagnosing and preventing issues.

Seamless Visibility Across Your UC Experience

With a unified view across the entire UC technology stack, Vyopta helps to manage performance not only for Microsoft Teams, but also across compatible endpoints, on-premises and cloud video interop (CVI) platforms, session border controllers (SBCs), and other UCaaS and UC technologies in the environment. For Microsoft Teams rollouts, Vyopta’s multi-vendor and multi-technology approach helps you maintain visibility into usage, performance and quality throughout your migration, helping you transition your users faster and more effectively. By gathering multiple perspectives on quality from different elements within a conferencing experience, Vyopta also provides a richer environment for identifying, troubleshooting, diagnosing and preventing issues.

Optimize Collaboration Experience for Hybrid Work

With hybrid work collaboration surging, IT teams need an efficient, scalable, and proactive approach to managing collaboration and user experience whether in-office or remote. Vyopta’s Technology Insights make it easy to get an independent, comprehensive view of your Microsoft Teams ecosystems including Microsoft 365, Session Border Controllers, CVI Interop, SIP Endpoints, Microsoft Teams Client, Microsoft Teams Rooms, and Surface Hubs.

Proactively Ensure Service Quality and Reliability

Within minutes of a call ending, Call Detail Records (CDRs) and Call Meeting Records (CMRs) can be easily accessed. Vyopta intuitively exposes CDR data, groups related records, and parses them to make the data easy to consume and comprehend. CDRs can easily be searched and filtered and error codes are explained for quick diagnostics. Vyopta also provides detailed performance analytics, making it easy to identify system issues and trends that affect reliability, quality and user experience. Leverage these insights to help identify individuals or groups of users with frequent poor quality experiences, as well as improve operational and capacity planning.

Proactively Ensure Service Quality and Reliability

Within minutes of a call ending, Call Detail Records (CDRs) and Call Meeting Records (CMRs) can be easily accessed. Vyopta intuitively exposes CDR data, groups related records, and parses them to make the data easy to consume and comprehend. CDRs can easily be searched and filtered and error codes are explained for quick diagnostics. Vyopta also provides detailed performance analytics, making it easy to identify system issues and trends that affect reliability, quality and user experience. Leverage these insights to help identify individuals or groups of users with frequent poor quality experiences, as well as improve operational and capacity planning.

Automate Business-Relevant Reporting for Compliance, Adoption

Vyopta makes report generation and sharing easy so that business leaders and IT teams can make intelligent data-driven decisions with regards to operations, spend/ROI, user experience and employee productivity. Easily share and customize reports on utilization, adoption and performance across organization locations, departments, job roles, and more. Vyopta’s analytics track how users are engaging and joining so that users can be guided and educated to make the most of the virtual collaboration technologies they are using.

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“Our front-line team used the MS Teams quality data in Vyopta for call quality investigations, honing in to find problematic meetings and see why multiple participants had bad quality – all without our UC specialists teaching them how!”

Steve McClellan / Conferencing Technology & Innovation Manager

Additional Resources

Get the Full View of
Microsoft Teams

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A Step Above Microsoft
Teams Native Tools

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