CPM Monitoring™

Simplify troubleshooting. Isolate root cause. Proactively manage UC performance.

Managing performance across enterprise UC deployments is complex. By making performance metrics available in a single interface for all audio and video calls, CPM Monitoring™ helps UC engineers to ensure a flawless collaboration experience.

Reduce
Troubleshooting Times

Stop relying on incomplete information from multiple disparate tools; save time locating problematic calls and troubleshooting issues.

Diagnose Issues
Accurately

Avoid finger pointing and correctly assign tasks to the right teams by pinpointing root causes due to UC infrastructure, user error, or network problems.

Proactively Avert UC Disruptions

Gain immediate insights to transition from reactive to proactive UC management, and identify quality risks before users call in or business is impacted.

What We Cover

Vyopta collects data directly from a wide breadth of UC systems and endpoints across your hybrid environment.

Explore Features

Easily locate every call in one place

Unify all of your UC data, and quickly locate calls.

  • Trust one source of truth
  • Easily filter, find specific calls
  • Gain complete UC coverage

Quickly understand call and infrastructure status

Pinpoint problems across your environment in seconds.

  • Monitor live and recent calls
  • See all calls, meetings, and call legs in one place
  • Visualize trending quality and device issues

Get deep quality & health metrics fast

See time-series charts and generate reports to better diagnose issues.

  • Explore detailed call quality charts
  • See status of endpoints, peripherals
  • View intelligent CDR/CMR reports

Detect problematic calls immediately

Prevent disruptions and transform UC operations to be proactive.

  • Configure UC specific alerts
  • Generate threshold specific notifications
  • Integrate with service desk

What Makes Vyopta Better?

Discover 6 ways Vyopta does things differently.

Complete 360° Hybrid UC Coverage

Simple Deployment, Setup, Maintenance

Powerful Data Management

Interactive, Customizable User Interface

Elastically Scalable Architecture

Your Partner for Success

“I can now go to the networking team and say ‘Here specifically is the problem’, instead of ‘a problem exists somewhere’.”

Gary Blumberg, Video Services Manager, Hartford Healthcare