Vyopta’s Experience Score is a finalist in the “Best Innovation for Employee Experience Management” category of the Best of Enterprise Connect awards, which will be announced tomorrow.
AUSTIN, Texas — March 27, 2023 — Vyopta, a leader in digital collaboration and experience optimization, today announced the release of the Vyopta User Experience Score. The User Experience Score is based on a proprietary Vyopta-developed algorithm.
For organizations motivated to provide a best-in-class Digital Employee Experience (DEX), the Experience Score offers visibility into the overall health of organizational collaboration. This score combines data points with current research into collaboration science and virtual communication into a single, benchmarkable metric that can be used to identify barriers to engagement, productivity, and wellness. By combining technology, space, and user insights, Vyopta provides visibility to aid continuous improvement in workforce performance across teams, departments, and geographies.
“Our Experience Score is solving a problem where there’s dozens and dozens of columns with data for each user and it takes a proprietary algorithm for many different metrics and puts it into a simple score,” said Jonathan Sass, Vyopta’s VP of Product and Marketing. “We can track and report on anything that could negatively impact an employee’s collaboration experience including software functionality, network bandwidth, etc.”
According to Vyopta’s Technology Insights, 90% of issues in virtual meetings are not reported and up to 50% of meeting time is wasted due to various technical issues. This quickly adds up to a loss of productivity and increased stress for employees. Experience Score brings new user-oriented views to collaboration data, proactively monitoring these disruptions and reducing their impact on employees.
The Experience Score empowers teams to:
- Visualize the impact on focus time and context-switching costs
- Ensure collaboration platforms meet employees’ needs
- Quantify meeting patterns and compare to benchmarks
- Identify time lost to avoidable problems
- Understand the level of engagement and inclusivity in meetings
Vyopta at Enterprise Connect
Vyopta is an Exhibitor at Enterprise Connect in Orlando from March 27-30, 2023 and representatives will be available during Expo Hall hours to demonstrate product capabilities and answer questions in booth 1006.
Jonathan Sass, VP of Product & Marketing at Vyopta, will discuss “How Collaboration and Employee Experience Come Together” with Beth Schultz, VP of Research and Principal Analyst, Metrigy, Nicole Herskowitz, Vice President, Microsoft Teams & Platform Marketing, Microsoft, and Weston Morris, Senior Director for Global Strategy, Unisys. The conversation will take place in Sun B on Wednesday, March 29, at 3pm ET as part of the Workplace Strategies track at the conference.
In addition, Vyopta’s Experience Score is a finalist in the “Best Innovation for Employee Experience Management” category of the Best of Enterprise Connect awards, which will be announced live on Tuesday, March 28.
Related:
Experience Score
Enterprise Connect 2023
Best of Enterprise Connect Finalists
About Vyopta Incorporated
Vyopta, a leader in digital collaboration and experience optimization, has helped 40 million people collaborate better. Its Collaboration Performance Management and Workspace Insights platforms have helped identify and address over 9 million issues. Vyopta helps organizations deliver the best UC user experience and optimize their UC and real estate investments. Hundreds of organizations worldwide spanning 20+ industries use Vyopta to monitor 6 million endpoints and over 20 billion meeting minutes a year.
Contact (for Media Only):
Jodi Bart Holzband
Classic Bart PR + Communications
[email protected]
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
