Unified Communications Industry Archive

Why do people still refuse to use video calls?

Why do people still refuse to use video calls?

This week I have been on 3 different calls with support teams who were either trying to sell me something or troubleshoot a software tool we are using. All three of them used a new, cloud-based conferencing platform, and all three of them used audio only in the meeting.  Video was a click away, yet […]

Technology Transitions Are a Pain – Get Best Practices

Technology Transitions Are a Pain – Get Best Practices

Over the years we have consistently run into one common misconception that customers have about collaboration: the only thing more painful than staying with an outdated system is the transition to a new one.  Many people often postpone upgrades well past the expiration date of old technologies because they are afraid to open “Pandora’s Box.” […]

Top Resources to Drive Adoption

Top Resources to Drive Adoption

Increasing adoption of new collaboration technology is critical to digital transformation for many reasons. However, every company and every situation can be a bit different, so it takes broad knowledge to be successful.  Whether you are doing the standard conference room utilization play, or you are trying to increase the number of doctors that are consulting […]