by Jacob Borgeson | Mar 22, 2018
This week I have been on 3 different calls with support teams who were either trying to sell me something or troubleshoot a software tool we are using. All three of them used a new, cloud-based conferencing platform, and all three of them used audio only in the meeting. Video was a click away, yet […]
by Jacob Borgeson | Mar 15, 2018
by Jacob Borgeson | Feb 16, 2018
Over the years we have consistently run into one common misconception that customers have about collaboration: the only thing more painful than staying with an outdated system is the transition to a new one. Many people often postpone upgrades well past the expiration date of old technologies because they are afraid to open “Pandora’s Box.” […]
by Jacob Borgeson | Jan 23, 2018
by Jacob Borgeson | Jan 19, 2018
It’s no secret that Vyopta has collected a LOT of collaboration data. We have several hundred enterprise customers, monitor over 1 million video endpoints, and over 2 BILLION minutes per year. We’re talking Terrabytes of data with more being added every day. Periodically, we review this data for insights that could be helpful to the […]
by Jacob Borgeson | Jan 12, 2018
Increasing adoption of new collaboration technology is critical to digital transformation for many reasons. However, every company and every situation can be a bit different, so it takes broad knowledge to be successful. Whether you are doing the standard conference room utilization play, or you are trying to increase the number of doctors that are consulting […]