Vyopta CPM Suite and Workspace Insights recognized for excellence and quality in delivering unified communications solutions
Austin, TX, (December 23, 2020) — Vyopta announced today that TMC, a global, integrated media company, has recognized Vyopta Collaboration Performance Management (CPM) Suite with a 2020 Unified Communications Excellence Award. This is the second year in a row that Vyopta has earned this honor, presented by TMC’s INTERNET TELEPHONY magazine.
Vyopta has announced numerous innovations in the past year in response to the rapid rise in meeting (e.g., video conferencing) and unified communications & collaboration as a service (UCaaS) usage and the mission-critical nature of collaboration in the wake of the Covid-19 pandemic. Before the pandemic, the vast majority of Vyopta customers relied on premises-based meetings and unified communications & collaboration (UC) technologies from vendors such as Cisco. As the remote work shift occurred towards the beginning of the pandemic, there was a massive increase in adoption of UCaaS solutions. Vyopta accelerated UCaaS coverage expansion with their flagship product, Collaboration Performance Management (CPM), including launching support for new technologies. Vyopta expanded coverage for Microsoft Teams, launched first-to-market monitoring and analytics for Google Meet, enhanced coverage for Cisco Webex Meetings, Zoom video, and BlueJeans by Verizon to provide the most comprehensive, always-on collaboration monitoring and analytics available.
“We are grateful to be recognized for the innovation the Vyopta team has produced to support the massive change in customer demand,” said Vyopta CEO, Alfredo Ramirez. “UCaaS and UC on-premises will remain mission-critical to organizations, and IT needs greater technology insights to deliver the best user experience consistently and securely to scale business outcomes for remote work, distance learning, and telehealth.”
Vyopta’s Collaboration Performance management solution delivers monitoring and analytics for unified communications environments. CPM Monitoring provides real-time alerts and detailed metrics for performance and quality of live and completed meetings – video, phone or web-based. CPM Analytics offers actionable insights that can identify cost-saving measures while detecting usability and quality concerns.
“Every year, I am amazed by the innovation and quality represented on the Unified Communications Excellence Award winners list. And I am so impressed with Vyopta’s commitment to addressing the real needs of the marketplace,” said Rich Tehrani, CEO, TMC. “It’s inspiring to see such commitment to excellence and I look forward to seeing future innovation from Vyopta”
Related:
Vyopta Launches Support for Microsoft Teams
Vyopta now optimizes Zoom Meetings, Rooms, and Webinars
Vyopta Becomes First UC Monitoring and Analytics Provider to Support Google Meet
Vyopta Launches Advanced Analytics Support for Google Meet
About Vyopta Incorporated
Vyopta, the Collaboration Intelligence company, is a global leader in comprehensive monitoring and analytics for Collaboration Performance Management and Workspace Insights. By integrating insights from multi-vendor Unified Communications & Collaboration vendors and IOT devices, Vyopta helps organizations deliver the best UC user experience and optimize their UC and real estate investments. Vyopta helps hundreds of organizations worldwide spanning 20+ industries monitor 6 million endpoints and over 19 billion meeting minutes a year.
Media Contacts
Angela Shori
Sr. Manager, Brand & Awareness
[email protected]
Jodi Holzband
[email protected]
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
