AUSTIN, Texas — Nov. 28, 2023 — Vyopta, a global leader in digital collaboration and experience optimization, today announces the launch of its new agent for Microsoft Teams and Zoom Rooms. This marks a significant evolution for the company, which has historically provided agentless solutions. The new agent aims to deliver more accurate and deeper monitoring and analytics by pulling data directly from devices.
The introduction of this new agent is a strategic move designed to provide best-in-class insights. By directly collecting data from devices, the agent improves troubleshooting capabilities. It allows for a more accurate and granular understanding of collaborative environments, leading to fewer false positives and a better representation of the digital ecosystem.
“This new agent is a foundational element in our broader strategy,” says Jonathan Sass, Vyopta VP of Product and Marketing. “The reason for this departure from our traditional agentless approach is twofold. Firstly, it enhances the value we provide today by offering deeper insights. Secondly, it aligns with our long-term vision to optimize the entire digital employee experience, whether you’re collaborating with others or working individually.”
Historically, Vyopta has been focused on enabling effective collaboration experiences through its technology, space, and user insights. The introduction of the agent-based approach not only augments this but also creates opportunities for the future to enhance employees’ individual and focused work as well. It enables Vyopta to collect new data types that give deeper insight into both collaboration and individual work, including user behavior, application usage, and device performance. The agent will also improve troubleshooting capabilities by providing access to real-time data from devices and optimize the digital employee experience by providing a holistic view of employee interactions with technology.
About Vyopta Incorporated
Vyopta, the leader in digital user experience management for collaboration, has helped over 60 million people collaborate better. Its Technology Insights and Space Insights applications have helped identify and address over 9 million issues. Vyopta helps organizations deliver exceptional collaboration user experiences and optimize their technology and real estate investments. Hundreds of organizations worldwide spanning 20+ industries use Vyopta.
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Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
