What you’ll find:
- Scale monitoring multiple call quality metrics from a multivendor environment
- Proactively use alerts to identify and resolve video quality issues
- Diagnose video call quality problems in real-time
- Integrate video call quality monitoring and real-time capacity to avoid outages
In the past, it’s been acceptable for IT teams and professionals to focus on video conferencing call quality for a select group of “important” calls. This is no longer the case. Focusing on video conferencing calls that take place in the boardroom, between tsenior executives, law firm partners and clients are examples high-stake video calls that were the most important. However, all employees are now easily able to join video meetings. These calls are being made over corporate networks and public networks from hotels, coffee shops, or at home. Plus, most of these video conferencing sessions are being initiated from laptops and personal devices instead of on-premise technology.
Now that video conferencing has moved beyond the standard board room, IT teams must monitor and act on video call quality metrics differently. In order to effectively support hundreds or thousands of concurrent video calls each day, we recommend:
- Using management tools that allow you to scalably monitor multiple video call quality metrics
- Getting proactive with video issue alerts to help identify issues quickly and save time
- Finding a system that allows you to diagnose call quality problems in real-time or within hours after the call finishes
- Integrating video call quality monitoring and real-time capacity management to avoid call outages
In this ebook you will find how video call quality metrics were monitored in the past, a new list of essential list of video call quality metrics, and practical guidelines on how to use these metrics in today’s unique video conferencing environments.
We hope you enjoy!
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
