We have a saying around the office: “You can’t manage what you can’t measure.” While this seems self-evident, the reality of unified communications and collaboration is that a vast number of organizations do not have the tools they need to measure and track their UC&C systems. Packet loss and jitter aren’t the only things IT professionals needs to know about–UC&C is also about adoption, usage, room reporting, messaging, sharing, and more. In our webinar, Not Your Father’s UC, Ira Weinstein of Wainhouse Research said it best: “UC&C is not a set of tools, it is a state of mind.”
But…how do you track that?
We surveyed over 200 IT professionals, combed through some pretty dry research papers, and delved into our own massive data set to identify the key metrics for success you need to track to get a full view of your UC environment. Whether you’re on-premise, on the cloud, one vendor or multi-vendor, these KPIs will keep you on top of your game.
Metrics for success: How does your UC&C stack up?
Not sure how you can wrangle all of your tools in on place? We have you covered with FREE UC Assessments. We can help!
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
