MINNEAPOLIS LUNCH & LEARN
Improve Performance of Cisco Collaboration Technology with Analytics
Cisco Office, Minneapolis, September 25th, (11 am – 1 pm)
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Please join us for a collaboration lunch and learn event at the Cisco office in Minneapolis on September 27th 2019. Food and Beverage will be provided from 10am – 1pm and we’ll be introducing analytics and monitoring for your Cisco collaboration environment to track adoption, improve quality performance and ROI.
- Manage performance, reliability and experience across collaboration
- Ensure SLAs are met for critical UC services (voice & video)
- Troubleshoot quality issues for calls and past meetings
- Analyze usage metrics to optimize UC tech planning
Matt Stevenson (former UC Engineer at Vistaprint) will show you some of the key success metrics companies are tracking to determine impact of collaboration technology on the business. He will also share some examples of how performance monitoring is helping companies improve quality and time to resolution when UC problems arise.
Location: Cisco Systems, 7900 International Dr, #400, Bloomington, MN 55425