Cimpress, formerly Vistaprint, has experienced explosive growth. In the past year alone, their 2-man IT team successfully scaled to support 7,000+ employees across 23 geographical locations. As a global company and household name, Cimpress has grown to rely heavily on video conferencing. In fact, it’s major component in day-to-day business operations. Each month, their IT team is able to support 20,000+ video calls and maintains quality performance for 1M+ video minutes. Due to the diligence and knowledge of Nick Parece and Liam McDonough, Cimpress was able to serve nearly 17 million customers, take over 30 million orders and produce 46 million customized items.
Did we mention Cimpress saved $160,000 in video bridges as they expanded their UC network?
- How to successfully transition to a multi-vendor, video conferencing environment and avoid common mistakes
- Tools and tactics to proactively find and fix “bad” calls in real-time so they don’t pile up
- How to identify underused conference rooms, hardware, and licenses to reallocate instead of buying new
- Tips for generating reports (in minutes, not hours) adoption, capacity, and utilization of resources for C-level executives
Corporate Voice Lead
Senior Collaboration Engineer
Product Marketing Manager
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