“With today’s dynamic, sophisticated environments, IT needs to manage the right thing, and the right thing to manage now is the transaction because that is what most often touches the end user or customer.” ~ Mike Sargent, General Manager, Service Assurance, CA...
Zoom, Webex and Skype for Business monitoring in one place UC as a Service (UCaaS) is changing the face of collaboration and allowing companies to move faster than ever in enabling the work of the future. Last year, Zoom lead this movement and grew their video...
UC Deployments and End User Satisfaction Here we are in 2019, in what some might say is the year of unified communications (UC). Last year we saw the rise of Slack and more recently Facebook Workplaces and Microsoft Teams. It’s obvious that the competition...
For those of you who think taking the time to name meeting spaces and video conferencing rooms is just for start-ups – THINK AGAIN. Many of today’s biggest brands take naming their meeting rooms very seriously. In fact, it’s a company-wide process that can help to...
Webex capabilities: new enhanced features with analytics & monitoring Cisco recently announced a big expansion of their Webex product by integrating their Spark application under the Webex name and showing some cool new features. This is perfect timing, because...