Press Releases
The latest news, press releases, and product announcements from Vyopta Incorporated
Using Call Detail Record Data to Help Troubleshoot
With teams increasingly going global, staying connected in today’s world is as important as ever. Unified communications (UC) engineers are tasked with the arduous responsibility to ensure that people can communicate and connect on a call, no matter the location. When...
Webex capabilities: new enhanced features with CPM analytics & monitoring
Cisco recently announced a big expansion of their Webex product by integrating their Spark application under the Webex name and showing some cool new features. This is perfect timing, because we are also expanding our support of Webex and integrating the service into our Advanced Analytics module!
Skype Analytics Leads to Better UC Collaboration
There are a lot of people talking about Skype for Business these days (including us). More than 50% of all enterprises have it, and almost everyone has used it at least once. Microsoft is making a major push in enterprise collaboration with Skype for Business and Teams leading the way, and, if rumors are true, the two services may soon become even more integrated.
Key Tips for High Quality Video Conferencing Calls
What is your organization's definition of acceptable video call quality? Video calls used to be confined to high-end meeting rooms and boardrooms, and in those days they got away with relying on packet loss to identify issues. The difference today is that video...
Video conferencing tips to help prevent call failures
Video call fails. We’ve seen it all before: the cat comes into frame, the kids bust down your office door, you fail to notice that pile of laundry in the background of your frame. While these mishaps can make for funny anecdotes later on—the rise of video conferencing...
How to Open a Modern Office and Set Up Low-Cost Codecs, Huddle Rooms, and Conference Room Technology
Learn how to survive being an IT guy (or gal) working at a successful business undergoing massive growth.