Business Collaboration Archive

Rewinding the Clock with Vyopta

Rewinding the Clock with Vyopta

There’s something to be said about a time travelers life for when you get the ability to go back in time and the opportunity to start anew is almost always seemingly envied or desired. In the world of unified communications, going back in time and starting over would probably be a UC engineers dream come […]

Collaboration Week NYC Recap

Collaboration Week NYC Recap

Between the hustle of NYC and the crisp cold air that took our breath away, Collaboration Week NYC was three full days of learning and mingling with some of the most influential UC and IT professionals in the industry. Much to its namesake, the event was all about collaboration, put on by the authoritative UCC […]

Overcoming UC Performance Challenges: The Real Cost of UC Downtime

Overcoming UC Performance Challenges: The Real Cost of UC Downtime

As a UC engineer, you need to do everything you can to ensure that your organization can operate efficiently and without issues. We enjoyed the opportunity to learn how exactly some of the largest enterprises today are handling collaboration performance challenges. We recently held a webinar on overcoming UC performance challenges and what the real […]

Building the Business Value of your UC Digital Collaboration Initiatives

Building the Business Value of your UC Digital Collaboration Initiatives

A UC engineers job on paper, seems straightforward. Typical job duties outlined are configuring, troubleshooting and supporting UC deployments, ensuring overall stability and availability of collaboration technologies and managing infrastructure projects. To the untrained professional, a UC engineer’s job seems easy enough: keep things running smooth and when they aren’t, figure out why. In reality […]

ISE 2019: Things We Learned

ISE 2019: Things We Learned

In what was a fast and furious week in Amsterdam, turned out to be a very informative and insightful trip for the Vyopta team.  While we got the exciting opportunity to meet with end users and prospective clients, nothing beat the exciting energy from the tradeshow floor as it centered around what’s to come. While […]

Troubleshooting CUCM CDRs

Troubleshooting CUCM CDRs

If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify  problematic calls before you can sift through the data to find the root cause of an issue. It’s a common challenge many IT professional face. CDR’s contain […]