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With flat IT headcounts, getting the best data matters

With flat IT headcounts, getting the best data matters

While no one has had an easy time managing work responsibilities during the Covid-19 pandemic, it’s time to appreciate the responsibilities that unified communications teams have faced. With UC and IT headcounts staying flat, or barely changed over the past year, IT...

Intelligent Monitoring Engine offers best-ever UC support

Intelligent Monitoring Engine offers best-ever UC support

For collaboration engineers and unified communications teams, the demands placed on them in the move to remote work has been akin to having a workload increase of 10 times or more overnight. As Nick Wiik, Vyopta’s senior manager of product management, describes it,...

The balancing act of migrating to multivendor collaboration

The balancing act of migrating to multivendor collaboration

The before-and-after effects of the move to remote work over the past year have been stark. And there’s probably no going back to the way things used to be, back when video conferencing was an occasional “nice to have” option and most employees didn't give a thought...

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