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With flat IT headcounts, getting the best data matters
While no one has had an easy time managing work responsibilities during the Covid-19 pandemic, it’s time to appreciate the responsibilities that unified communications teams have faced. With UC and IT headcounts staying flat, or barely changed over the past year, IT...
Increase in UCaaS makes monitoring a key for collaboration
On a recent episode of Telecom Reseller's EDUcast, host Gary Audin spoke with Jonathan Sass, Vyopta's vice president of product management. The conversation (presented here as the second of two parts) touched on the major trends and changes Vyopta has observed in...
Podcast: Talking trends in monitoring collaboration and UC
On a recent episode of Telecom Reseller's EDUcast, host Gary Audin spoke with Jonathan Sass, Vyopta's vice president of product management. The conversation (presented here as the first of two parts) touched on the major trends and changes Vyopta has observed in...
Intelligent Monitoring Engine offers best-ever UC support
For collaboration engineers and unified communications teams, the demands placed on them in the move to remote work has been akin to having a workload increase of 10 times or more overnight. As Nick Wiik, Vyopta’s senior manager of product management, describes it,...
The balancing act of migrating to multivendor collaboration
The before-and-after effects of the move to remote work over the past year have been stark. And there’s probably no going back to the way things used to be, back when video conferencing was an occasional “nice to have” option and most employees didn't give a thought...
Considering reduced real estate in the post-Covid workplace
The day is coming soon when the corporate office will be most important as a symbolic business center for customers and prospects, instead of serving as the hive of daily work and productivity. One more massive effect of the Covid-19 pandemic is that companies of all...