Abbvie saved $3M in travel and added 85K productivity hours by increasing UC adoption by 5x over two years.
In what was a fast and furious week in Amsterdam, turned out to be a very informative and insightful trip for the Vyopta team. While we got the exciting opportunity to meet with end users and prospective clients, nothing beat the exciting energy from the tradeshow floor as it centered around what’s to come. While […]
If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify problematic calls before you can sift through the data to find the root cause of an issue. It’s a common challenge many IT professional face. CDR’s contain […]
The idea of digital transformation is being bandied about with gusto of late—but what does it mean? Let’s talk about the who, the what, and the why.