AUSTIN, TX — November 4, 2019 — Vyopta, a leader in monitoring and analytics for Unified Communications and Collaboration Spaces, announces upcoming support for Microsoft Teams this week at Microsoft Ignite 2019 in Orlando.
With support across technologies from a myriad of UC vendors, Vyopta provides enterprises with visibility to manage performance across mixed environments, proactively ensure UC reliability and quality, measure adoption and user engagement, and accelerate UC technology refreshes.
One of only a handful of vendors participating in Microsoft’s Call Data API Technology Adoption Program (TAP), Vyopta is working closely as a Microsoft technology partner to provide quality metrics and adoption analytics for both Microsoft Teams and Skype for Business Online, capabilities which will be publicly available in the first half of 2020. The functionality can be previewed at Vyopta’s booth # 2640 at this week’s Microsoft Ignite. Vyopta will release an API to export key metrics and analytical insights to platforms such as Power BI and other analytics and visualization platforms for UC organizations to leverage this fall.
“As organizations transition to Microsoft Teams from Skype for Business, Vyopta will be critical in optimizing transition planning, accelerating adoption, and reducing the cost of migrating to the cloud. By providing the metrics needed to understand vulnerabilities, adoption, and performance issues across platforms, organizations gain full seamless visibility to assure UC service quality and reliability.” – Subo Guha, VP, Product & Strategy
Many enterprises leverage Microsoft Teams and Skype for Business for messaging, file sharing and conferencing in conjunction with in-room video endpoints from vendors such as Cisco and Poly, requiring interoperability solutions from Pexip, Poly, Cisco, or BlueJeans. Organizations with mixed UC environments leverage Vyopta to understand and troubleshoot the end-to-end call experience, proactively detect issues before business and users are impacted, reduce troubleshooting times, and accurately diagnose the root cause of the issues.
The enhancements further strengthen Vyopta’s Collaboration Performance Management platform as a single source of truth for optimizing UC deployments. In addition, Vyopta provides users of Microsoft technologies with insights into the usage of their collaboration spaces through the Workplace Insights offering, helping large enterprises improve overall Workplace Transformation initiatives with better visibility on conference and huddle room utilization and booking behavior.
Vyopta is a leading provider of monitoring and analytics tools to optimize workplace collaboration. By monitoring conference room utilization and video, voice, and messaging technology from Cisco, Microsoft, Zoom, Poly, BlueJeans, Pexip, and more, Vyopta helps companies improve collaboration technology performance, reduce inefficient conference room usage, and lower costs. Our products are used in over 20 industries by the largest enterprises and managed service providers in the world including AIG, AstraZeneca, Shared Services Canada, Stanford University, and the US Department of Veterans Affairs. To learn more, visit https://www.vyopta.com.
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