Learn more about Vyopta’s how you can easily troubleshoot CUCM CDRs with CPM.
There’s something to be said about a time travelers life for when you get the ability to go back in time and the opportunity to start anew is almost always seemingly envied or desired. In the world of unified communications, going back in time and starting over would probably be a UC engineers dream come […]
Between the hustle of NYC and the crisp cold air that took our breath away, Collaboration Week NYC was three full days of learning and mingling with some of the most influential UC and IT professionals in the industry. Much to its namesake, the event was all about collaboration, put on by the authoritative UCC […]
In part one of our series of Best Practices in Troubleshooting a Video Call, we covered two scenarios in which there’s a video call issue: call disconnect and can’t connect. While both of these are unnerving and frustrating to run across, our final two scenarios we cover in this series have IT/UC teams across the […]
Whether you are an on-site or remote participant, a video call gone wrong leaves a lasting impression on any meeting. To ensure that there’s a flawless collaboration environment is a challenging job to do, but it’s always the goal for a UC engineer. However, we live in a world where so many factors help build […]