Hello, video conferencing and collaboration analytics users!
This month we’re hard at work once again creating more valuable reports and analytics to help you grow your video usage. You may have noticed a few changes that have already been put in place, but here is an overview of what’s new and what you might not have noticed.
To take advantage of these updates, you’ll need to download and install the latest Data Collector.
We’ve made a lot of progress on our major update of historical analytics and on some UX improvements. Here are the highlights:
Real Time Monitoring & Alerts Updates
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We are now monitoring Cisco TelePresence Server (TPS) bridges and can pull the same details on participants, bandwidth, resolution, and call quality across audio, video, and content sharing. You can see these updates in the Active VMR section of Real Time Monitoring and Alerts.
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Negotiated Call Rates are now included in Call Quality statistics. This was a feature request we were happy to include this month.
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More accurate Pexip License and Capacity Reporting. We added rules to monitor media load and license capacity and eliminated expired licenses for Pexip.
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More accurate Acano License and Capacity Reporting. We also worked with Acano to count HD Port usage in addition to CoSpace and Participant counts in order to more accurately reflect licensing and resource usage.
Analytics for WebEx
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More efficient data collection and staging. Our improved data management makes our analytics engine more efficient to support the growth in customers and data we are collecting.
vAnalytics Historical
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Enhanced Pexip Reporting. We added reporting for more Participant types to include MSSIP (Lync), WebRTC, and more. We also improved our license counting accuracy.
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Enhanced Acano Reporting. We added the Packet Loss Duration Percentage column to the call Details section to help identify call quality in Acano.
Stay tuned for more updates (especially in October) and please pass this along to the video administrator in your organization.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
