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Rewinding the Clock with Vyopta
There’s something to be said about a time travelers life for when you get the ability to go back in time and the opportunity to start anew is almost always seemingly envied or desired. In the world of unified communications, going back in time and starting over would...
Collaboration Week NYC Recap
Between the hustle of NYC and the crisp cold air that took our breath away, Collaboration Week NYC was three full days of learning and mingling with some of the most influential UC and IT professionals in the industry. Much to its namesake, the event was all about...
Best Practices in Troubleshooting a Video Call Part 2
In part one of our series of Best Practices in Troubleshooting a Video Call, we covered two scenarios in which there’s a video call issue: call disconnect and can’t connect. While both of these are unnerving and frustrating to run across, our final two scenarios we...
Best Practices in Troubleshooting a Video Call Part 1
Whether you are an on-site or remote participant, a video call gone wrong leaves a lasting impression on any meeting. To ensure that there’s a flawless collaboration environment is a challenging job to do, but it’s always the goal for a UC engineer. However, we live...
Overcoming UC Performance Challenges: The Real Cost of UC Downtime
As a UC engineer, you need to do everything you can to ensure that your organization can operate efficiently and without issues. We enjoyed the opportunity to learn how exactly some of the largest enterprises today are handling collaboration performance challenges. We...
Building the Business Value of your UC Digital Collaboration Initiatives
A UC engineers job on paper, seems straightforward. Typical job duties outlined are configuring, troubleshooting and supporting UC deployments, ensuring overall stability and availability of collaboration technologies and managing infrastructure projects. To the...