Our clients represent a diverse mix of industries and use an even more diverse mix of vendors for their UC&C stack: Cisco, Pexip, Avaya, BlueJeans, Zoom, Microsoft—the list goes on and on. And with that growing list of names comes a growing list of everyday headaches. We’ve been working with our clients and partners for years to help solve issues both big and small, from unused endpoints to new product rollouts.
Helping people is our core passion, and with this helpful spirit in mind, we wanted to share some common issues we’ve come across—as well as their solutions. Here’s to making your ticket queue just a little shorter every day…
3 case studies to help you win UC&C
You will find this useful if you face the following challenges:
- You’re looking to roll out new tools quickly
- You have a Cisco environment
- You’re trying to find ways to use video to quickly reduce travel and increase productivity
- You have a large global community with lot of endpoints
- You’re dealing with an out-of-date legacy network that’s having issues with new tech
- You have aggressive internal goals to increase adoption rapidly
You will find this useful if you face the following challenges:
- Your legacy on-premise hardware infrastructure and endpoints are not compatible with Skype for Business
- Your existing network and bandwidth can’t handle much video
- Your current support team is small and services require “white glove” treatment
You will find this useful if you face the following challenges:
- You’re experiencing massive growth and an increase in video bridge demand across multiple geographic locations
- You’ve seen an increase in video traversal call capacity usage outside of your organization’s firewall
- You don’t have clear insight into your utilization metrics or the ability to do trend reporting
- You’re locked into a single solution and you need more insight into how it’s working
Bonus—hot off the proverbial presses!
With Skype for Business usage on the rise, we conducted a survey to see how other IT professionals are using it, what issues they’re having, and what solutions can help them jump these hurdles.
White paper | Driving voice and video usage with Skype for Business
You will find this useful if you face the following challenges:
- You’re going to deploy or have deployed Skype for Business in your organization
- You’re seeing low adoption rates
- You’re not able to get clear analytics regarding usage and issue
- You’re not getting real-time alerts about issues/problems
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Our Platform
Optimizing how enterprises deliver a complete collaboration experience.
What We Cover
Vyopta supports the range of popular UC&C platforms and endpoints.
Why Choose Vyopta?
Gain critical collaboration insights into your technology, spaces, and teams.
Monitor, troubleshoot, analyze and optimize your UC&C environment for flawless enterprise collaboration.
See how your collaboration meeting spaces are being used, or under-used, to maximize your office investment.
Tools and analytics to understand user engagement and wellness through collaboration and meeting data.
Solutions
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific successes on improving collaboration adoption and user experience with Vyopta’s monitoring and analytics.
By Use Case
Manage and scale your UC collaboration environments while optimizing performance of your hybrid work and voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Solutions Overview
Key industries, critical use cases, and specific technology support to help fully utilize your UC systems.
By Industry
Industry specific collaboration adoption and usage experiences improved with Vyopta’s monitoring and analytics.
By Use Case
Successfully scale your UC collaboration environments and manage performance across your voice deployments.
By Technology
Monitor, manage, and troubleshoot all of your multiple UC technology platforms from a single resource.
Customers
Hundreds of leading enterprises use Vyopta to increase UC service reliability, efficiency, and improve collaboration.
