Press Coverage
Find out what the biggest publications have to say about vyopta's analytics solution and company updates
Overcoming UC Performance Challenges: The Real Cost of UC Downtime
As a UC engineer, you need to do everything you can to ensure that your organization can operate efficiently and without issues. We enjoyed the opportunity to learn how exactly some of the largest enterprises today are handling collaboration performance challenges. We...
Voice Monitoring & Analytics with Vyopta
The average adult makes and receives around five voice calls a day. To everyone outside of an IT department, that number seems relatively low. But, for a 10,000+ employee organization that’s on average 50,000 calls being made every single day. Add in a complex system...
Building the Business Value of your UC Digital Collaboration Initiatives
A UC engineers job on paper, seems straightforward. Typical job duties outlined are configuring, troubleshooting and supporting UC deployments, ensuring overall stability and availability of collaboration technologies and managing infrastructure projects. To the...
Beverage Industry: Workspace Insights Case Study
Abbvie saved $3M in travel and added 85K productivity hours by increasing UC adoption by 5x over two years.
ISE 2019: Things We Learned
In what was a fast and furious week in Amsterdam, turned out to be a very informative and insightful trip for the Vyopta team. While we got the exciting opportunity to meet with end users and prospective clients, nothing beat the exciting energy from the tradeshow...
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Troubleshooting CUCM CDRs
If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify problematic calls before you can sift through the data to find the root cause of an issue. It’s a...
Office Renovation Checklist: 7 Tips for Successful Office Remodeling
Often, when the words office space renovation begin to creep into conversations they are met with wide eyes, horrified faces and feelings of trepidation. Historically, renovations get a bad rap due to slowing down productivity, leaving departments outside...
What is digital transformation and what does it mean for a business?
The idea of digital transformation is being bandied about with gusto of late—but what does it mean? Let’s talk about the who, the what, and the why.