UC&C Hacks

Troubleshooting tips, resource planning, and how-tos to help you manage the UC&C network of your dreams
What Sci-Fi got right about Unified Communications

What Sci-Fi got right about Unified Communications

Watching many 20th Century science fiction movies today, it's easy to laugh or give an eyeroll to the types of communication technology used by the characters. In almost every way, modern technology has surpassed what many of us saw as the "future." The fact is,...

Troubleshooting CUCM CDRs

Troubleshooting CUCM CDRs

If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify  problematic calls before you can sift through the data to find the root cause of an issue. It’s a...

Enterprise Connect 2019: What to Expect

Enterprise Connect 2019: What to Expect

For communications and collaboration decision makers, Enterprise Connect is the haven for finding the resources to ensure organizations can maximize their investments in communications, collaboration systems, services, apps and networks. Naturally, since Vyopta...