UC&C Hacks
Troubleshooting tips, resource planning, and how-tos to help you manage the UC&C network of your dreamsWhat Sci-Fi got right about Unified Communications
Watching many 20th Century science fiction movies today, it's easy to laugh or give an eyeroll to the types of communication technology used by the characters. In almost every way, modern technology has surpassed what many of us saw as the "future." The fact is,...
Vyopta is Hitting the Road: Announcing 2020 Collaboration RoadShows
For the first time ever, Vyopta is hitting the road. This is not to be taken too literally, but we are excited to announce we're going on tour across the US in 2020. The "going on tour" part means venturing outside of our Austin headquarters, outside of the big...
Vyopta Launches Reseller Partner Certification Program
Austin, TX (December 3, 2019) Vyopta Incorporated, the leading provider of unified communications and collaboration monitoring and analytics, today announced the launch of the Vyopta Partner Certification Program, after evaluating the impact of a pilot...
Vyopta Supports Leaders in 2019 Gartner Magic Quadrant for Video Conferencing
Ever since the 2019 Gartner Magic Quadrant for Video Conferencing was announced a few weeks ago, the UC space has been abuzz with talk about Leaders and Visionaries. Everyone from UC Today to the Leaders and Visionaries themselves have been discussing the...
Best Practices in Troubleshooting a Video Call Part 2
In part one of our series of Best Practices in Troubleshooting a Video Call, we covered two scenarios in which there’s a video call issue: call disconnect and can’t connect. While both of these are unnerving and frustrating to run across, our final two scenarios we...
Best Practices in Troubleshooting a Video Call Part 1
Whether you are an on-site or remote participant, a video call gone wrong leaves a lasting impression on any meeting. To ensure that there’s a flawless collaboration environment is a challenging job to do, but it’s always the goal for a UC engineer. However, we live...
Troubleshooting CUCM CDRs
If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify problematic calls before you can sift through the data to find the root cause of an issue. It’s a...
What is digital transformation and what does it mean for a business?
The idea of digital transformation is being bandied about with gusto of late—but what does it mean? Let’s talk about the who, the what, and the why.
Enterprise Connect 2019: What to Expect
For communications and collaboration decision makers, Enterprise Connect is the haven for finding the resources to ensure organizations can maximize their investments in communications, collaboration systems, services, apps and networks. Naturally, since Vyopta...