UC&C Hacks

Troubleshooting tips, resource planning, and how-tos to help you manage the UC&C network of your dreams

The Real ROI Of Video Conferencing

What are the returns you can expect from investing in expensive video collaboration infrastructure? Learn how IT departments and business analysts answer the big ROI question. Here are some of the biggest places we have seen ROI working at Vyopta where...

Top 5 Reasons Why Adoption Matters

In this blog, we have discussed adoption A LOT.  At my count, we have 34 blogs that are tagged with that topic, and we have produced 4 distinct ebooks on the topic.  You can probably figure from this that we are passionate about the topic. But have you ever wondered...

Why do people still refuse to use video calls?

This week I have been on 3 different calls with support teams who were either trying to sell me something or troubleshoot a software tool we are using. All three of them used a new, cloud-based conferencing platform, and all three of them used audio only in the...

Why do so many video and voice calls fail?

This is one of the most shocking findings from a recent study we did on extensive data from over 100 customers in our data warehouse. As a video collaboration company specializing in analytics, it is no secret that we have access to a ton of information about how our...