If you support CUCM you know what a CDR (Call Detail Record) looks like, and then you also understand the timing challenges it takes to locate and identify problematic calls before you can sift through the data to find the root cause of an issue. It’s a common challenge many IT professional face. CDR’s contain […]
The idea of digital transformation is being bandied about with gusto of late—but what does it mean? Let’s talk about the who, the what, and the why.
For nearly 11 years, Vyopta built, nurtured and updated its’ flagship product, vAnalytics. Our monitoring and analytics tool has helped large organizations manage and support video conferencing across all the most popular video technologies, helping to improve on-premise, cloud and hybrid environments. Alongside the rules of evolution, we found ourselves needing and wanting to offer […]
Collaboration Performance Management (CPM) allows UC teams to resolve issues faster, improve efficiency and accelerate new technology adoption AUSTIN, TX (January 15, 2019) — Vyopta Incorporated, the leading provider of unified communications and collaboration monitoring and analytics solutions, continues its innovation with the next-generational SaaS offering, Collaboration Performance Management (CPM). CPM enables enterprises and managed service […]